Shipping times
All orders are shipped from Spain within 1-3 working days.

All orders are shipped using the certified post.
You will be required to sign for your package, so please make sure someone will be in to receive it.
Orders from Asia and America will take a bit longer, please allow up to 3 weeks to be safe.

Shipping flat rates
Flat shipping rates for your entire order are as followed:
Spain: €5,00
Europe: €14,00
Rest of the World: €30,00 

Please note any duties and taxes charged at customs when sending overseas, are the buyer’s responsibility to pay.
Shipping is charged at cost, this will appear on your order.

Return policy
We hope that you are happy with your purchase. If you need to return a defective item, please e-mail us for a return authorization number. Returns without this authorization number will be refused.

Items can only be returned to us if they were purchased from our website.
The product must be returned in perfect condition and in the original packaging. Once we receive the package and check that everything is in order, we will proceed to refund the total amount to your bank account. The refund must occur within 15 days.
Please note, we cannot refund the postage and you will have to pay for the return postage. If you notice that your order is damaged, please do not accept the package and contact us straight away.

Please note
All products are handmade so may vary slightly in appearance.